DHL Express Cost Optimizer

Analyze your DHL Express shipping data to find billing errors, unclaimed refunds, and cost optimization opportunities.

Connect DHL Express Account

Requires DHL Express API Key, Secret, and 9-digit Account Number.

What We Check

Late Delivery Refund

Time-definite shipment delivered after committed time — eligible for 100% Money-Back Guarantee refund

CRITICAL

Fuel Surcharge Overcharge

Fuel surcharge exceeds DHL's published rate for the billing period

HIGH

Dimensional Weight Error

Invoiced weight does not match calculated volumetric weight from package dimensions

HIGH

Duplicate Charge

Same shipment appears multiple times on invoice

CRITICAL

Service Downgrade Opportunity

Shipment used premium time-definite service but could use cheaper day-definite

MEDIUM

Incorrect Surcharge

Surcharge applied that doesn't match shipment characteristics

HIGH

Remote Area Misclassification

Remote area surcharge applied to address not in DHL's remote area list

HIGH

Residential Misclassification

Residential surcharge applied to commercial address

MEDIUM

Consolidation Opportunity

Multiple shipments to the same destination on the same day could be combined

MEDIUM

Zone Optimization

Shipping from an alternative origin could reduce zone-based costs

LOW

Insurance Optimization

Declared value significantly exceeds actual goods value, resulting in excess insurance costs

LOW

Rate vs Contract Discrepancy

Charged rate does not match expected contracted discount — coming soon

COMING SOON